A lot happens between
“hello” and “delivered”.
Business consulting
ERP & custom software
The order moves.
The context stays.
A qualified lead becomes an order, with the conversation attached.
Before the build
The thinking behind the work
A recent collaboration / D2C
The sale was just
the starting point.
A CRM-first rollout grew into a connected operation: the lead, the call, the order, the delivery, and the work behind each one.
Follow the projectbusiness system
Win the lead
Start with CRM.
Lead management, lead tracking and telecalling tracking. A clearer starting point for the sales team.
Move the order
Connect sales to delivery.
Order management and tracking, a mobile app, and India Post integration for delivery operations and tracking.
Join the conversations
Bring the channels together.
An AI WhatsApp agent, Meta advertising reports and lead management, plus Airtel integration for telecalling.
Support the business
Go beyond the sales team.
HRMS, accounting and an ecommerce website extend the connected operation into the rest of the business.
Connected in this rollout
- WhatsApp BusinessConversations
- MetaLeads & advertising
- AirtelTelecalling
- India PostDelivery operations
revenue in two months.
Client-reported.
The owner reports greater confidence in serving customers across India and internationally.
Reported by the business; not independently audited. Other business factors may have contributed.The tools, connected
The tools can stay.
The handovers can change.
From the first enquiry to payment, delivery and the work in between. Explore the connections; each one starts with a business need.
Conversations
The conversation is part of the work.
Connect customer messaging and an AI-assisted conversation flow to the wider business operation.
WhatsApp AI is part of the featured D2C implementation.Customer conversation
Business workflow
APIs, integrations & defined handovers
There’s a business
behind every build.
More selected work
Mohammed Yazin / The person behind the work.Business sense. Engineering depth.
The useful questions
come before the code.
About six years of full-stack development and ERP work, grounded in the details of how businesses operate.
A missing handover. A report nobody trusts. Five calls to find an order. Small frictions can become the whole working day. That’s where the conversation starts.
Behind the build